Privacy Policy

Our Privacy Commitment

At fulvianorixa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

We adhere to Australian Privacy Principles and international privacy standards to ensure your information is handled responsibly

Information We Collect

We collect information that you provide directly and data that's automatically gathered when you use our services.

• • Contact information including name, email, phone, and address
• • Financial information relevant to consultation services
• • Communication records and consultation notes
• • Website usage data and technical information

How We Use Your Information

Your information is used solely to provide and improve our financial planning consultation services.

• • Delivering personalised financial consultation services
• • Communicating about your account and services
• • Improving our website and service quality
• • Complying with legal obligations and regulations

Legal Basis for Processing

We process your personal data based on legitimate business interests and legal obligations under Australian law.

Primary Legal Basis: We process your data on the basis of consent and legitimate interest for service provision

Data Sharing and Disclosure

We don't sell your personal information and only share data in specific circumstances.

• • With service providers who assist in delivering our services
• • When required by law or regulatory authorities
• • With your explicit consent for specific purposes

Data Security

We implement robust security measures including encryption, secure servers, and regular security audits to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information.

• • Access to your personal information and data portability
• • Correction of inaccurate or incomplete information
• • Deletion of your personal data (subject to legal obligations)
• • Restriction or objection to certain types of processing
• • Withdrawal of consent where applicable

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and provide personalised services.

For detailed information about our cookie usage, please see our Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. When no longer needed, data is securely deleted or anonymised.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18 without parental consent.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We'll notify you of material changes through our website or direct communication.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below.